Design, Development, and Tech Support for Good Causes

About Us

FullSteam Labs is a worker-owned cooperative specializing in high-performance websites, graphic design, and a spectrum of tech solutions for businesses and non-profit organizations. With an eye toward building a brighter future, we are passionate about using design and technology in ways that are both inventive and intentional.

Our favorite types of projects:

 Clients that advance the cause for social and environmental justice

 Large-scale projects that offer complex technical and design challenges

 Building feature-full, beautiful tools that make our clients’ lives easier

 Crafting custom solutions to interesting problems

Our cooperative team steers the ship

FullSteam Labs is a worker-owned cooperative, and we value workplace democracy. We don’t have a hierarchy and each worker-owner has an equal vote in business decisions. Instead of having one bottom line – profit – we are equally concerned with how we treat each other, doing hard work, and working on projects that have a positive influence.

As a cooperative, we pool our energy together to create solid solutions for our clients. As owners, we all have a direct interest in the business succeeding – and a much higher level of trust in each other as a result.

What does this mean for you?

arrow-red.png You’ll communicate directly with the people doing the work.

We don’t have client managers or department directors, so nothing gets lost in translation. All development is done in-house and all project decisions are made by the people who have first-hand information on that project.

arrow-red.png You’ll be treated with integrity.

We’ve developed an internal culture that is civil, respectful, and transparent – and we’re diligent about applying these same values to our client relationships. As a result, we enjoy many long-term relationships with our amazing clients.

arrow-red.png You’ll see innovative solutions because of the way we collaborate.

As we work together on projects, we each bring different perspectives and skill sets. Combining these together sparks productive discussions, purposeful decision making, and stronger solutions for our clients.

arrow-red.png You won’t be left hanging.

Because we maintain a happy, healthy work environment, our owner-workers are here to stay and invested in the success of your project. You can trust that we’ll be around for the long-term, and you don’t have to worry about “staff turnover” in the middle of your project.

Our Values: The compass that guides our way

We are a values-driven business, and have a heavy focus on clients who align with our values.

 Positive Impact

We want to build great things for the right reasons. We believe in social and economic justice, a healthy planet, and being the best humans we can be. We work hard both in the office and in our personal lives to actualize these beliefs, and work with clients who are aligned with these values.

 Mindful Innovation

We stay up-to-date with changing technologies and the latest trends in design and development. In our projects, we like to keep what works well while also looking for new and better ways of doing things. New is not always better, but knowledge of current tools means we can offer the most efficient and creative solutions to our clients.

 Democracy

We believe it is essential to Democracy for the workplace to also be democratic. As worker-owners we operate under a cooperative framework creating a supportive and empowering workplace culture.

The Crew

Courtney Tiberio

Web Designer, Graphic Designer, Content Strategist
Worker-Owner

Courtney has 12 years of experience in her fields. While earning her A.A.S.  in Digital Media at A-B Tech, she began her career working independently with entrepreneurs, artists, and authors. Having collaborated with FullSteam Labs for three years, she became a co-owner in 2017.

The most important skills she brings to the table happen in the early stages of the project. It is her job to listen and then ask lots of questions – we will dig into developing your goals and messaging, understanding your audience and how they operate, defining what you want people to do when visiting your website or reading your promotional materials, and dialing in the calls to action that will incite your audience to engage in the ways you want them to. Once that important work is done, she dives in to making it look amazing, and liaises with the developers to maintain clear communication so that the front and back ends are intuitive.

Outside the office she enjoys cooking, organic gardening, foraging, and kayaking. Read more about Courtney on LinkedIn and see her hobby blog Font & Flora

 

Jason Johnson

Engineer
Worker-Owner

Jason is a tech problem solver with 12 years of experience working in custom web development, systems administration, and networking. He specializes in consulting with businesses and nonprofit organizations to develop solutions that increase efficiency and maximize productivity. Jason draws on a long history of working with mission-based nonprofits to provide valuable insight that connects campaign goals with digital tools that help organizations succeed.

After graduating from Virginia Tech with a bachelor’s degree in engineering, he worked with a number of nonprofits in southern Appalachia, including the Pine Mountain Settlement School and Appalshop Incorporated in Eastern Kentucky. Together with help from Charles Suggs and Saro Lynch-Thomason, he co-founded FullSteam Labs as a tech cooperative to serve a wide variety of mission-driven organizations with tech support, graphic design, and digital storytelling services.

In his free time, Jason enjoys hikes that involve plant and mushroom identification, mountain biking, and whitewater paddling. He’s also working to cultivate a backyard permaculture food forest.

 

Charles Suggs

Engineer
Worker-Owner

Charles is a software engineer and writer with a B.A. in Journalism with 12 years of experience creating for the Web and systems administration. He has consulted with and performed custom work for large public universities, librarians, a credit union, international scientific research organizations, regional to global scale nonprofits, grassroots campaigns, small and large businesses, and more. Charles, Jason, and Saro-Lynch Thomason co-founded FullSteam Labs.

He was a recipient of an Appalachian Studies Association E-Appalachia Website of the Year award in 2009, a National Outdoor Leadership School graduate, and thru-hiked the Appalachian Trail. When he’s not in front of a computer, you can find Charles gardening, cooking, or climbing.

 

Hannah Morgan

Project Manager

Hannah is a project manager and joined the FullSteam crew in 2018. Her background is in fundraising and communications for environmental nonprofits, helping small groups leverage their resources for maximum impact. She lives in Western North Carolina and is an MBA student at Western Carolina University.

 

Patty Alman

Developer

Patty is an information architect, front-end developer, and user experience designer. Patty first fell in love with technology as a kid in the 80s programming text adventure games in BASIC. She grew up in the real-world Mr. Rogers’ Neighborhood (Squirrel Hill area of Pittsburgh), and participated in experimental computer programming classes at Carnegie Mellon University as a teenager. During college, she fell in love with user experience design while studying the principles of effective air traffic control systems as part of her psychology degree at the University of Chicago.

Over the past 20 years, Patty has worn many hats in the web-development industry, including front-end developer, information architect, user-experience designer, and project manager. Patty is a recent addition to the FullSteam team. Prior to joining FullSteam, she worked at Treetop Interactive, a web and mobile app development company that she cofounded in 2011. She has managed projects for numerous businesses, nonprofits and government entities, including the U.S. Department of State, the Eastern Band of Cherokee, West Virginia Public Broadcasting, and Sustainable Pittsburgh.